How can I import new variants that I add to a Shopify product?
When new variants are added to products in Shopify that are linked to a Faire product, new variants will automatically be imported.
Will new variants be automatically published on Faire?
We will base this off of what you have selected for product import. If you have chosen to import products as published, we will add new variants as published as well. Otherwise, they will be imported as drafts and you need to manually publish them on Faire.
Can I turn off variant import?
Variants will import by default when created on Shopify. If there are variants on Shopify that you do not want listed on Faire, you can delete that variant on Faire once it is imported. This will not impact the listing on Shopify.
Note if you remove the Faire sales channel from a Shopify product and later re-add it, we will re-import all variants (including variants you previously deleted from Faire when the product was previously synced).
What happens if I change the name of a variant?
Changing the name of a variant on Shopify will not be reflected on Faire at this time. This change will need to be manually made on Faire.
If the options structure is changed on Faire (e.g., a new Size option is added to a product that doesn't have the Size variation on Shopify), then variant import is paused, and you will need to manually resolve the incompatibility.
Will changes to SKU, GTIN, or other attributes sync from Shopify?
Changes to product attributes such as SKU, GTIN, etc will only update on Faire if product content sync is enabled. For more information on this, see Can I sync my product content from Shopify?
What happens if I delete a variant on Shopify?
If a variant is deleted on Shopify, it will not be deleted on Faire. It will need to manually be removed on Faire.
When will new variants appear on Faire after I add them to Shopify?
New variants should typically appear within a few minutes of adding them on Shopify.
Will inventory levels for new variants sync automatically?
If inventory sync is turned on, yes the inventory levels for new variants will sync automatically. For more information on inventory sync, see What is Shopify inventory sync?
Do variant prices from Shopify carry over to Faire?
Yes, when we import a new variant, the price will sync from Shopify to Faire. For ongoing price changes, they will sync if price sync is turned on. For more information on price sync, see What is Shopify price sync?
Which fields will be imported to Faire when a new variant is created on Shopify?
We will import the following fields:
- SKU
- GTIN
- Price
- Images
- Tariff code
- Weight
Why is my new variant not importing?
Faire will only import variants with valid prices. If the price in Shopify:
- Set to 0
- Price is missing
- Price isn’t available in your default currency
We will not be able to import the variant.