Seasonal products are items intended to be sold during a specific holiday, season, or time of year; or items that are part of a limited-edition run. Seasonal products are considered final sale, and are not eligible for return.
How are seasonal products determined?
Items are marked as seasonal automatically by our system based on several factors, including:
- Product title
- Product category
-
Keywords in your product description
- This can include specific occasions (such as back-to-school or graduation), holidays, actual seasons (summer, winter, etc.), or indicators that the product is a limited edition
What do I do if my product isn’t supposed to be seasonal?
If you have a product you believe was tagged as seasonal in error, please let us know the following:
- Product title or SKU
- A brief explanation of why the item should not be marked as seasonal
Once we have the details above, we’ll connect you with a support specialist to assist.