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Help Center for Brands

How do your retailer terms affect me?


In this guide


We offer free returns on a retailer’s first order with a new brand. If a retailer orders too much or tries a product that’s doesn’t work for their store, we let them send back those items for free. However, Faire takes on that return risk, not the brand. Every order we send you is a guaranteed sale.

We also offer our retailers Net 60 payment terms, but we’ll always pay you before that. You can be paid the day after shipment or Net 30, depending on your chosen payout plan.


What happens to my returned products?

Returned merchandise comes back to our warehouse and is resold to other Faire retailers through the marketplace. Our warehouse team checks each return by hand to ensure items are in perfect condition. We’ll never redistribute a product unless it’s a true representation of your brand. Please note, we currently do not resell any food products.

Once a return is thoroughly inspected and approved for resale, we list the products in our Sale Collections category. We offer a discount on these items because the retailer can’t curate their order like they can when directly ordering from your page.

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