Yes, we currently offer free integrations with Shopify, Square and Clover Point of Sale Systems (POS). Connecting your account will allow you to automatically add products you purchase on Faire and their corresponding details into your POS system.

If you’re having trouble with your integration, please visit Troubleshooting POS Integrations

Setting up the integration

1. Select POS integration in your account dropdown menu.
2. Select Connect your POS.
3. Choose from the available POS systems and follow the prompts to configure your settings:
   1. Square
      1. You’ll be prompted to login to your POS account and then you’ll be redirected to Faire, completing the integration.
   2. Clover
      1. You’ll be prompted to login to your POS account and then you’ll be redirected to Faire, completing the integration.
   3. Shopify
      1. You’ll be prompted to download the Faire: Buy Wholesale app in the Shopify app store. Once you download the app in Shopify, select Sign in to go back to Faire. Follow the prompts to complete the integration.

If you have a large number of existing products in your POS, it may take a few minutes for the integration to load on Faire.

Managing your POS sync

Once you’ve connected your POS account, you can manage your integration by selecting POS Integration in your account dropdown menu.

Select Manage on an order, or visit the Unlinked tab to view products that have not yet been synced to your POS system. Products will only sync with your POS once you select to link to an existing product in your POS or create a new one. You can manually select this on each item, or pre-set this for all products in your Settings.

Can I connect multiple POS systems to one Faire account?

No, you can only sync one POS system to your Faire account at a time. If you use multiple POS systems such as Shopify and Square, it is not possible to link both on a single Faire account.

If you need to switch your connected POS system, you can disconnect the current one and connect a different system through your POS settings.

Can I connect the same POS to multiple Faire accounts?

Yes, if you have more than one Faire account, you can connect the same POS store to each of them.

Ex: if you operate two Faire accounts and want to sync your Shopify store to both of them, you can do so.

To connect your POS store to multiple Faire accounts, you will need to log into each Faire account separately and complete the POS integration set up process for each one.

Configuring settings

There are several settings you can configure to tailor your Shopify, Square, or Clover integration to best suit your needs. We highly recommend reviewing these settings, since they impact how and when products will be synced between Faire and your POS system. Settings you can configure include:

• Product creation: Whether you want the integration to automatically add new products you order on Faire to your POS system, or if you want to review and edit product details first.
• Multi-variant product configuration: Whether you want to group products with multiple variants under one listing, or to split variants into separate listings.
• Inventory count updates: Whether you want the integration to automatically add inventory ordered on Faire to inventory counts in our POS when orders are delivered, or if you want to update inventory counts separately.
  • Note: Automated inventory counts will only happen when linked products are delivered, and will not trigger for either unlinked products, or products that have been delivered prior to them being linked.
• Product status (Shopify only): Whether you want products created by the integration to default to Active or Draft status in Shopify.
• Multi-location syncing: We support syncing of product information across multiple locations for our Shopify and Square integrations, however automatic inventory count updates are only supported for a single, selected location.

Please visit your integration’s settings page to review the full list of settings you can configure.

Syncing and managing products

Once you have the integration set up, you can start syncing and managing products you’ve ordered on Faire.

• Adding products: You can add products you’ve ordered on Faire to your POS system using the bulk editor, which is accessible by selecting Manage on an order, or visiting the Unlinked tab. Once you select products and choose Add to POS, these products will be created as new entries in your POS system, and product details will be synced moving forward. See below for details on which fields will be synced.
• Linking to existing products in your POS: If products you’ve ordered on Faire already have existing entries in your POS system, you can link them to the existing entry by selecting the Link to existing button in the bulk editor. When linking products to existing ones in your POS system, product details from your POS will override product information on Faire. Once the products are linked, product details will stay synced moving forward.
• Editing products: You can edit unlinked products prior to adding them to your POS by using the bulk editor. Once products are linked, you can click the Edit button to edit products, which is accessible by clicking Manage on an order, or visiting the Linked tab. Edits made for linked products will be synced and reflected in your POS as well.
• Archiving products: You can archive any products you’ve ordered on Faire but do not want linked to your POS system. This will only archive the products on Faire, but will not impact any corresponding products in your POS that the archived products may have previously been linked to.
• Unlinking products: You can unlink any products you no longer want synced between Faire and your POS system. This is accessible by clicking Manage on an order, or visiting the Linked tab.

What product information is synced?

The following product information is synced via our Shopify, Square, and Clover integrations.

Navigating the integration

Visit your integration at POS Integration or select the Shopify, Square, or Clover integration link in your account dropdown menu. Within the integration, you can navigate to the following pages:

• Home: Contains a list of orders you’ve placed on Faire. You can add, link, and edit products from these orders by clicking the Manage button.
• Unlinked: Includes all products you’ve ordered on Faire that currently aren’t synced with your POS system. You can bulk edit and add products to your POS system on this page.
• Linked: Includes all products you’ve ordered on Faire and linked to your POS system. You can edit and manage these products on this page.
• Archived: Includes any products you’ve archived via the integration.
• Settings: Contains all settings for the integration that you can configure.